Earlier last month Elena Lavagni, co-owner of London based Salon Neville Hair and Beauty and “service provider” to the world's one and only Amazon Salon featured on Gordon Miller's podcast Hairbrained conversations. In this episode Elena makes a strong case for proactive evolution of how salons think about business and technology to remain competitive in a fast-changing world – and shares learnings from her experience working with Amazon and with her own Neville team over the course of the pandemic.
