Repair and fix damaged hair from home

How to repair and fix damaged hair from home

Even with the best of intentions and a cupboard full of hair products lockdown has undoubtedly taken its toll on your tresses.

If the sheer sight of yourself in the mirror makes you scream ‘dry hair’, ‘split ends’ or ‘frizz’ then you’ve come to the right place. All of these words indicate that there is some damage that requires your attention. Damage is mostly noticeable on the outer layer of the hair or cuticle and generally happens as a result of the cuticle opening.

One of the first things you should do is assess your hair, if you have trouble detangling your hair, if it’s suddenly unmanageable, lacks lustre or feels rough, chances are your hair is damaged. This can be the result of a combination of factors such as heat styling, bleaching, hot showers, sun exposure, chemical dyes etc…

Like with any problem there is a personalised solution, however before addressing the different types of hair damage and the best way to tackle them it’s important to reassess your haircare routine.

These are a few simple ways to prevent further damage from occuring:

When washing your hair, apply a 50 pence coin sized amount of shampoo into your hands and apply on the scalp only. Do not rub the actual hair strands. These will wash themselves when you rinse your hair.

Brush your hair in the shower whilst your conditioner is on using a wide tooth comb. This will untangle your hair and prevent it breaking. Your hair is at its weakest when damp.
Avoid using hair ties particularly when going to bed. These can have a really terrible effect on your hair. Please feel free to check out our latest blog post here.
If limiting heat styling is not an option for you, make sure you are using a heat protector.
When possible let your hair air dry.

Now, back to personalised solutions here is our advice for your specific hair type.

If your hair is Dull and Dry, it’s most likely being deprived of natural oils. This can happen as a result of using the wrong shampoo for your hair type. Particularly if you are using a shampoo which contains harsh chemicals. We would in this case recommend limiting the amount of times you wash your hair weekly to give your natural oils a chance to regenerate. In addition, we recommend replacing your shampoo for one of the following options:

Option 1:

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A highly-nourishing and reparative shampoo that leaves hair easier to manage, shinier and healthier with each use. It repairs and protects hair from everyday stresses — including damaged hair, split ends, and frizz — by re-linking broken bonds. N°4 is color-safe and proven to reduce breakage and strengthen all types of hair.

Option 2:

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This deeply nourishing shampoo is enriched with pure organic Argan oil and is suitable for both natural and coloured hair. The shampoo creates strong, shiny and manageable hair and is intensely nourishing for the hair.

If your hair is extremely knotty, it’s a sign your hair needs TLC. Hair gets tangled when raised cuticles rub together. The best way to reverse this is to use detangling sprays and moisturising masks and conditioners. It is also recommended to brush your hair working from the bottom up not to tighten the knots.

Option 3:

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When your hair needs some extra nourishment every once in a while, this is the product you need. The name says it all; the Repair Mask repairs dry and weak hair and gives your hair a soft, luxurious feeling. The mask is enriched with the signature Balmain fragrance and feels like the instant salon treatment.

Option 4:

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The Neville boar bristle paddle brush is great to massage the scalp and help detangle your hair.

Another effect that you might be experiencing as a result of damage is fizziness , this happens when the cuticles aren’t lying flat. You are most likely to notice frizz around the crown. The best way to deal tame frizz is to use serums. We recommend:

Option 5:

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Treat yourself to a 10 minute moisture makeover at home. This weekly one-time use mask offers an intensive at-home treatment. Inspired by K-Beauty and trendy hydrating facial masks, the All Soft Mega Recovery Tissue Mask delivers much-needed moisture to severely dry, coarse hair. It leaves hair with increased hydration and manageability.

Option 6:

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A highly-concentrated, weightless styling oil that repairs damaged and compromised hair. Dramatically increases shine, softness, color vibrancy, and manageability. Minimizes flyaways and frizz while restoring healthy appearance and texture. Provides heat protection of up to 450°.

Finally, split ends which we are all prone to is when the hair splits in two. Split ends can lead to breakage. This will be most difficult to reverse from home, particularly during lockdown as haircuts are not an option. However, you can minimise the breakage by using a specific treatment such as:

Option 7:

Shop here

A luxurious rich hair serum for an intensive overnight repair treatment. The concentrated formula repairs and strengthens the hair. Enriched with natural oils and extracts the serum reduces visible signs of damaged hair and protect the hair against split ends.

The truth about hair ties

The truth about hair ties

During summertime it can get extremely hot, and you may feel compelled to tie your hair up. Whether it is for comfort or practicality, we are all prone to tossing our hair up in a messy bun. Some may do it to hit the gym, others as a result of hitting the snooze button one too many times, either way it’s causing damage. You may not know it because you can’t see it but tying your hair up several times a day or even a few times a week causes unwanted friction. When you tie your hair up, you are ultimately eroding the hair shaft which in turn causes breakage that cannot be fixed or reversed.

The damage caused will often go unnoticed, until your next haircut of course. As a hair salon, we notice the damage caused by hair ties, when the stylist parts the hair at the nape of the neck only to reveal it is inches shorter. You can spot a ponytail wearer the minute they sit in the chair.

So, what can we do?

Luckily for us, the scrunchie has made a comeback and now more than ever is the time to invest in a high quality scrunchie. I will link some of my favourites below. Alternatively, you can opt for bobby pins or clips instead to keep those flyaway hairs at bay.

Elena’s edit:

Silk Hair Ties:

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Shop here

Clips:

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Shop here

Covid-19 Health And Safety Protocol

In light of the COVID-19 pandemic, we will be following strict guidelines in order to protect the safety of our clients and employees. Please keep in mind that these guidelines will be in effect during the period of the COVID-19 pandemic and may be adjusted as necessary, and they will be reduced when it is safe to do so.

Temperature checks - In order to maintain a safe environment each client entering the salon will have their temperature taken using an infrared thermometer.

Any client who has a temperature above 37.8°C will be sent home immediately and not allowed to return to the salon until they have no fever and no evidence of COVID-19 symptoms.
Symptom Check - Before carrying out any services, all clients entering the salon will be asked the following questions:

  • Have you had the recent onset of a new continuous cough?
  • Do you have a high temperature?
  • Have you noticed a loss of, or change in, normal sense of taste or smell?
If you have experienced any of these symptoms, however mild, we kindly ask that you stay at home and reschedule your appointment.
Before carrying out any service a member of our staff will ask you to sign a digital waiver. This is to ensure you understand that whilst we are taking all precautionary measures to help limit the risk is of infection you may be exposed on your way to the salon.
Limit people in the salon – In order to practice social distancing, we will accept clients by appointment only. We will be running our schedule by telephonic or online scheduling only. We will limit the number of persons in the waiting area in the salon. It is recommended that clients wait outside the salon until the Hairdresser is ready to serve them. We kindly ask that clients respect appointment times and we apologise in advance if we experience any delays. Please rest assured that any delay will be communicated in advance by phone. It is recommended that persons not being serviced in the salon wait outside the salon.
Maintain social distancing at all times! Spacing between persons in the salon should be at least 2 metres, except when one member of staff is servicing a client.
Personal Protective Gear:
  • Wearing masks – Clients should wear face masks to the extent possible while receiving services.
  • Shoe covers – The salon will provide shoe covers for all clients. Clients will be expected to put these on when entering the salon.
To limit the amount of people at the desk, all payments will be taken the day before the appointment. We will be operating a strict cancellation policy and 100% of fee will be charged for no show.
Hand sanitisers will be provided for you to use upon entering the salon.
To limit the risk of infection there will be no kitchen service. Please bring your own drink.
To limit the risk of infection there will be no cloakroom service. Plastic bags will be provided for you to safeguard your belongings.
To limit the risk of infection there will be no magazines or newspapers available.
Clients will be expected to follow floor stickers and signage to practice safe social distancing.
We kindly ask clients not to touch any retail products unless they have the intention of buying.
We kindly ask that all client refrain from handshakes or hugging.

The Neville Hair and Beauty Guide to perfect curls

The Neville Hair and Beauty Guide to perfect curls

2023 is all about embracing your hair’s natural texture and curls are no different. To help you navigate the complexities of the curly hair world, we have pulled together this guide of simple tips that will help enhace the look of your hair without altering is natural pattern. Rather than telling you how you should be wearing your hair, we've focused on pulling together a list of tips and tools to achieve the perfect curls.

Understand your individual haircare needs. Like with any hair type, understanding your individual haircare needs is the first step to unleashing its full potential. It’s no secret that curly hair textures need water, moisture, hydration and plenty of it. With more and more information readily available on the internet it can make things confusing and overwhelming, particularly if you are new to embracing your curls. That’s why at Neville Hair and Beauty we recommend a consultation with one of our curly hair specialists to help determine your specific hair needs. After your thorough assessment depending on the condition of your hair the stylist will prescribe a targeted haircare regimen, which may include in-salon treatments and a bespoke homecare regimen. Rest assured we like to keep things as simple as possible when it comes to home care and focus on: cleansing, conditioning and protecting. For anything above and beyond, we are here to help you.
Ditch self-criticism. Part of the journey to embracing your natural curls is understanding that no curl day will be the same. Women have a tendancy to strive for perfection, particularly when hair is involved, but it's very important to have realistic expectations. Don’t be too hard on yourself, really the most important element is to build a lasting relationship with your hair and treat it with the same compassion your treat others. Remember there are no ‘right’ curls, despite what you may see on Instagram. Focus on surrounding yourself with people who will give you the confidence to embrace your natural self.
Pick the right conditioner for you. Moisturising hair conditioners are a must for curly hair, but make sure you study the list of ingredients on the back. Ensure you avoid any harsh cleasing formulas which may strip your hair from the good oils. Instead focus on gentle formulas that contain nourishing ingredients. When using the conditioner make sure to focus the application on the mids lengths and ends as these require extra nourishment.
Cold rinse. When you have finished washing you hair with the correct shampoo and conditioner, dare the cold rinse. Doing so will do wonders for your hair! Cold rinses will not only seal your conditioner in, it will also ensure it lays your hair cuticles flats, which means you will be left with visibly stronger, shinier and bouncier hair.
Pat, don’t rub. When washing your hair at home, avoid rubbing your hair with a towel as this can cause unwanted frizz, instead pat and scrunch your hair dry as this will help limit damage and breakage.
Style from wet. Unlike other hair types, curly hair requires action from the time your hair is wet. At Neville we recommend applying a smoothing serum to wet hair and ensuring even distribution with a wide tooth comb.
Give your curls some oomph with mousse. Despite general preconception that mousse gives crunchy hair, it is in fact a great product to help define natural curls. In terms of quantity a little really does go a long way. Try and get your hands on a natural mousse, as those available in the supermarket tend to be charged with alcohol, which can dry out the hair. At Neville we are fans of Philip Martin’s natural mousse, which is designed to not only protect the hair but also make it brighter, softer with a velvety feel.
Protect your hair. Heat protection is a must regardless of your hair type and should be applied everytime before you subject your hair to any heat.
Switch your classic hairdryer nozzle for a diffuser. Most hair dryers come equipped with a diffuser. Although most people dismiss them, they are the ultimate curly hair ally. By switching your nozzle for a diffuser, you enable the hot air to be desitributed evenly as opposed to all the air being directed to one specific area, which can lead to damage. We recommend using a low heat setting and using your free hand to scrunch hair as you go along.
Top up with hair oil. As your hair is subjected to daily agressors, we recommend always carrying around some hair oil, which you can use to top up moisture throughout the day. There are a variety of oils available, just make sure to use a couple of drops on the ends as it can quickly become quite messy.

Recommended products

Balmain – Moisturizing Shampoo

OUAI – Curl Conditioner 250ml

L’Oréal Professionnel Tecni Art Pli Heat Activated Styling Spray

Philip Martin’s Natural Mousse

Balmain Repair Mask

OUAI – Curl Conditioner 250ml

L’Oréal Professionnel Tecni Art Volume Lift Mousse 250 ml

How to preserve your colour

If you’ve recently started colouring your hair professionally, you may be wondering what the best way to preserve and prolong your hair colour at home is. Simply put, coloured hair requires some added T.L.C to avoid it from fading.

So how do you ensure your colour keeps its vibrancy for as long as possible after your appointment? To help tackle the complexities and science behind colour upkeep, we turned to Seniz Alkan. Although she needs no introduction, Seniz Alkan is our colour director and practices colour from her own ‘Colour Pod’ here in the salon. Over the years she has been with Neville’s, Seniz has created trend after trend seen on the likes of London’s top press, including her Luxury Brunette, Halo Face Framing and Silhouette slicing technique. She is recognised for her skills and her achievements and we could therefore not think of a better person to turn to for advice.

Seniz Alkan

Seniz Alkan

Seniz’s top tips to prevent colour fade:

Avoid washing your hair too frequently.

We’ll all agree time is a precious commodity, so this first tip will come as a relief to most of us. By reducing how frequently you wash your hair, you will automatically extend your colour’s lifespan. Seniz recommends washing her hair no more than 2/3 times a week. For those prone to a daily wash, she advises soaking up oil build up at the roots with some dry shampoo between washes.

Use a colour protective shampoo.

Believe it or not, most regular shampoos can strip colour from your hair, thus accelerating its fade, which is why colour shampoo is recommended. By swapping your regular shampoo for a colour specific shampoo or sulfate-free shampoo, you will help reduce the fade and can actually keep you colour looking vibrant for much longer.

Seniz recommends:

Don’t forget to use conditioner.

Applying conditioner is a vital step in prolonging your hair colour, says Seniz. When we colour our hair, it automatically becomes more vulnerable, hence why taking care of it is so vital. By applying conditioner at every wash, you actually help seal the colour in thanks to its hydrating properties, which act as a barrier against colour fade.

Seniz recommends:

Use a heat protector.

Reducing heat exposure is necessary to ensure your colour lasts as long as possible. Whilst removing all heat application is near impossible, there is a way to minimise your hair’s exposure to heat styling and that’s through the use of a heat protector. Its formulation will help insulate your hair by evening out the hot hair distribution.

Seniz recommends:

Apply a hair SPF.

When it comes to hair enemies, the sun’s UV rays make it to number one on the list. Although basking in the sun is extremely pleasurable, the adverse effects prolonged exposure plays on hair colour is considerable. From protein loss caused by UVB’s to unwanted colour changes triggered by UVA’s, one really needs to protect their hair with a hair SPF.

Seniz recommends:

Have regular hair treatments.

By adding regular professional hair treatments to your haircare routine ( and between colour sittings) you can really improve the health of your hair. Treatments will enable your hair to get the correct nourishment and prevent unwanted damage and fade. At Neville we offer a variety of hair treatments that will instantly increase shine and help maintain your colour for longer.

Seniz recommends:

Customer care vs Customer service

Customer care vs Customer service

Elena Lavagni reveals the importance of both in a post lockdown era.

As we anticipate the relaxation of lockdown, we have been thinking about how the business will operate and what our new normality will entail. Our clients have always been at the forefront of our business but in these uncertain times customer care, one of the hottest buzzwords in the business scene will become paramount. Often the lines get crossed and it’s important, now more than ever to differentiate customer care and customer service.

So what is the difference?

Customer care is what we do thinking about our client. Ultimately it embodies how well customers are taken care of whilst interacting with the brand. It’s the sentiment beyond the tangible, customer care is how we look after our customers by listening to their needs and offering the correct solutions. Ultimately creating an emotional connection with the core of our business.

Customer service on the other hand, is how we treat our clients when they walk into the salon. Increasing customer satisfaction is the aim of customer service. It’s about providing the customer with the correct information and assisting them to provide them with the best product or service suited to them. Ensuring they had a wonderful experience during the time they were with you.

The combination of both is essential to building long term loyalty and satisfaction.

At Neville, every service and product offered is with the Neville client in mind. We don’t offer services because they are trendy. We offer them because we know she needs them.

Understanding our clients will most certainly help us navigate through the difficulties that lie ahead. We know that our client is psychologically strong, she has a life and most importantly she knows what she wants. She is in control.

The salon was built on customer care and more than ever we will have to focus on this.

Offering consistency on the client journey will have to become second nature.

Why Going To The Hair Salon Can Help Reduce Stress

Why Going To The Hair Salon Can Help Reduce Stress

April is Stress awareness month and below you can find the list of different ways a visit to your hairdressing salon can help to ease your state of mind and help you relax. Believe it or not, there’s something particularly therapeutic about speaking to your hairdresser while having your hair done.

Many people battle with daily stress and anxieties. Whether it is from a high-pressured job, major life change, or personal difficulties, stress can cause both physical and mental effects on a person. Visiting your hairdressing salon can be incredibly beneficial if you are looking for a short-term way to take a break from your everyday life and relax.

Elena Lavagni highlights some of the reasons:

Time for yourself

The first thing that can make the visit to the hairdresser a really calming experience is the act of pampering. Taking some time to look after yourself is important and who better than a hairdresser could make you feel this way? If you are feeling overwhelmed with your daily life, juggling kids and a nagging husband/wife, a visit to the hair salon can be the perfect opportunity to reconnect with yourself and breakaway from stress. Looking a million bucks at the end is just an additional reward.

The surroundings

The atmosphere in the salon can also be really soothing and therapeutic. The music that is playing or the friendly conversations that are taking place can give someone a much-needed break from your worries and stresses. The environment is also a place where you can find comfort because other people are going through similar struggles, have similar goals, and share similar stories and decide to give themselves some time.

Good Hair, Good Mood

The physical act of getting a haircut is also as incredibly relaxing and calming. Taking some time to focus on oneself and engage in such a meaningful act of self-care can be incredibly beneficial and will give someone that boost of confidence to tackle life with a renewed sense of strength. Most of our stress is carried unconsciously, and while a new hairstyle won’t dissolve your worries, it can certainly provide you the confidence required to tackle your struggles.

An Escape from routine

Finally, catching up with a hairdresser and engaging in conversation is a great way to escape from the world. It can be an important time for someone to talk through whatever is causing their stress and even just lighter, casual conversations can be relieving. As well as the momentary relief from loneliness.

Visiting a hairdressing salon can be a beneficial and enjoyable way to take a break from daily stress and anxieties. Through the atmosphere and conversations, someone can gain the strength to keep going on and get through any obstacles.

Personality Matchmaking

Personality Matchmaking

Studying psychology at university taught me firsthand the importance of understanding an individual’s needs and tastes, and business is no different. In order to provide a good service to our clients we need to understand them and their needs. Once we have this understanding we can do what we love doing and what I call personality matchmaking. For those wondering, I don’t run a dating company on the side, rather I try to pair each client with a stylist whose personality will resonate with them. Personality matchmaking is one of the key aspects of the business for me. I truly believe that enabling a great rapport between the stylist and the client will create great results and will ultimately make the client feel good and happy. To find someone that truly understand you especially regarding your hair and beauty is super important, not only for your own confidence but also for your sanity.

Being good at what we do is not only providing a wonderful haircut and colour service, but it's also been able to give that little extra. I like to spend time developing relationships with my clients and learning more about them, it allows me to create suitable matches to give each client the experience they deserve.

Personality is the first point of call when it comes to hair stylists and I take that into consideration from the recruitment process. The first thing I ask my receptionists before interviewing a potential candidate is - what’s their personality like? 99% of the time I am look for something different. Ultimately, we can only teach the hairdresser how to do hair and the craftsmanship behind it. Their personality is a result of their personal journey and life story. Providing the match make is a success, the stylist will give you their heart and their soul. I am so lucky to count such a vast number of hairdressers from my team whose personalities can click with anyone.

Individualism

Individualism

The buzz word for this week is #individualism. Individualism is the ability to adopt individualistic values, recognize your hairdressers for their unique skills rather than rewarding a group. Many salons owners are scared of it. We as an industry are highly dependent on creativity, if we look after our hairdressers as individuals they will be much more creative than if you address them as a collective group. Most people want to be seen as individuals and want to be respected for their individual talents.

This philosophy is prevalent in all aspects of our society, you just need to look: being a single parent, traveling alone or living alone is no longer taboo. An individualistic culture at work promotes creativity and innovation, boosts engagement and motivates people to do their best. Your team will be proud of their accomplishments and will strive to achieve their best knowing that. We have always run our company on individuality. For some of us everything comes at a cost but isn’t it better to create a dynamic skilled hairdresser that leaves you in 5 years’ time than a hairdresser that will follow the flow but stay with you forever. Think like a football coach .. shift your mind .. it’s time to make change.

Blowout to go out!

Introducing
Blowout to go out!

Eat out to help out may have ended but there is no reason for the feel good factor to end.

Book 5 Junior blowdries for £150 and get the 6th one on us.

Offer valid until end of October.

We know just how important it is to keep the feel good factor going, that's why we have introduced the Blowout to go out package until end of October.

You can now book 5 junior blowdries for £150 and get the 6th one on us.

Whether you are staying in or going out, you can do so feeling and looking great!

Offer is valid with Junior stylists only. Booking in advance is advised due to social distancing requirements. Packages can be bought via our reception team on 0207 235 3654.

Ready, Steady, Book!

*Offer available until 31st October 2020.